Privacy policy.

Effective Date: August 7, 2025
Dr. Arthur Poisal DC, PLLC

At Dr. Arthur Poisal DC, PLLC, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal and health information when you visit our clinic or use our services.

1. Information We Collect

We may collect the following information:

  • Personal Information: Name, date of birth, address, phone number, email.

  • Health Information: Medical history, treatment records, insurance details, diagnosis, and care plans (protected under HIPAA).

  • Payment Information: Billing details, insurance provider information, and payment method.

  • Digital Information: If you visit our website, we may collect non-identifiable data like browser type, IP address, and usage patterns.

2. How We Use Your Information

Your information may be used to:

  • Provide chiropractic care and treatment

  • Schedule appointments and follow-ups

  • Process billing and insurance claims

  • Communicate with you regarding your care

  • Maintain medical records as required by law

  • Improve clinic operations and patient experience

3. Sharing Your Information

We do not sell your personal information. We only share it when necessary:

  • With insurance companies for billing and claims

  • With other healthcare providers (with your consent)

  • When required by law or legal proceedings

  • With trusted third-party vendors who assist in clinic operations (bound by confidentiality)

4. Your Rights

As a patient, you have the right to:

  • Access your medical records

  • Request corrections to your information

  • Limit certain uses or disclosures

  • Receive a record of information disclosures

  • File a complaint if your rights are violated

To exercise any of these rights, please contact our office.

5. Data Security

We take appropriate steps to protect your personal and health information through administrative, technical, and physical safeguards.

6. Website and Digital Privacy

When using our website:

  • Cookies or analytics may be used to enhance your browsing experience

  • Our website is not intended for children under 13

  • While we use secure methods, internet communication is never 100% secure

7. Updates to This Policy

We may occasionally update this Privacy Policy. Any changes will be posted here, along with the updated effective date. Continued use of our services implies your acceptance of the updated terms.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Dr. Arthur Poisal DC, PLLC
3371 Whittle Springs Road
Knoxville, TN 37917
Phone: (865) 687-5700
Email: artpoisalfrontdesk@gmail.com